Important Notices

Terms of Use

By accessing and using the website Strong Enough to Bend Counseling (the "Website"), you agree to comply with and be bound by the following terms and conditions (the "Terms"). If you do not agree with any part of these Terms, please refrain from using the Website.

1. General Use

The Website is intended to provide information about Strong Enough to Bend Counseling, including services offered, contact details, and resources. All content provided on the Website is for general informational purposes only and does not constitute professional advice or therapy services.

2. Website Content

All content, including text, images, graphics, and videos, on the Website is protected by copyright law. You may not copy, modify, distribute, or otherwise use the content for commercial purposes without prior written consent from the website owner.

3. Confidentiality and Privacy

While I am committed to maintaining your privacy, please note that any communication or information shared through the Website does not create a client-therapist relationship. Confidentiality does not apply to unsolicited communication submitted via email or other non-secure methods. For details on how I handle your data, please refer to my Privacy Policy.

4. Therapy Services

The information on the Website is intended to provide a general overview of the services offered by Strong Enough to Bend Counseling. It is important to note that therapy sessions and consults are not conducted through this Website. Therapy services require a direct, professional consultation and are subject to availability, informed consent, and mutual agreement between the client and the therapist.

5. Limitation of Liability

The Website is provided “as is” and Strong Enough to Bend Counseling makes no representations or warranties regarding the accuracy, reliability, or completeness of the content. You agree to use the Website at your own risk. Under no circumstances shall Strong Enough to Bend Counseling be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Website or its services.

6. Third-Party Links

The Website may contain links to third-party websites. These links are provided solely for your convenience. Strong Enough to Bend Counseling does not endorse or control the content on these external sites and is not responsible for their privacy practices or content.

7. Changes to Terms

Strong Enough to Bend Counseling reserves the right to modify or update these Terms at any time without prior notice. Any changes will be reflected on this page, and your continued use of the Website constitutes acceptance of the revised Terms.

8. Contact

If you have any questions or concerns about these Terms, please contact me at katy@strongenoughtobend.com.

Text Messaging Terms & Conditions:

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Strong Enough to Bend Counseling. Message frequency varies. Message and data rates may apply. For help, reply HELP or email me at katy@strongenoughtobend.com. You can opt-out at any time by replying STOP.

Mobile SMS Messaging Privacy Policy:

Information collected:
I may collect information, such as name, phone number, and email address. 

Use of information collected:
I may use the information I collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.

Sharing of information collected:
I may share information I collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. I do not share, sell, rent, or trade any information provided with third parties for promotional purposes.

As a current or prospective customer, you understand that you can text STOP at any time to opt out of receiving SMS text messages from me. You can text HELP at any time to receive help.

You understand that the messaging frequency may vary. Messaging & data rates may apply.

‍Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact me via my email address or regular mail.

Notice of Good Faith Estimate

Under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining the expected costs of therapy services.  This estimate will provide you with a clear understanding of the financial aspects of your treatment.

You will receive your Good Faith Estimate:

- Within three business days of your initial consultation

- At least one business day before your scheduled service

- Whenever there are significant changes to your treatment plan

For any questions or concerns, please contact Katy de Oliveira, LCSW at katy@strongenoughtobend.com or (619) 333-6057. For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.